FREQUENTLY ASKED QUESTION'S

1. How do I track my order?

After completing your purchase, you will receive a confirmation email. Your order will be processed and shipped within 72 hours. Once your order is shipped, you will receive a link with the tracking information.

2. How long will my order take to arrive?

We aim to deliver your order with the utmost care and efficiency. During checkout, you will receive an estimated delivery timeframe based on the items in your order and your location. For detailed information about our shipping times and rates, please refer to our Shipping Policy page.

3. How much does shipping cost?

Shipping costs vary based on your location. However, for some products and bundles we are currently offering free shipping. Suscribe to our emails and don’t miss out any offer!

4. Can I cancel or change my order?

Once the order is processed and you receive your tracking llink, is not possible to cancel or make any changes. We understand that circumstances may change, but our commitment to quick processing means we're already working diligently to prepare your order for shipment as soon as it's received. However you can contact our customer service team and we will find a solution for you, we're here to assist you in any way we can.

If the item's are not to your liking you can always return them within 30 days.

5. What if my order doesn't arrive or arrives damaged?

We are committed to ensuring your items arrive in perfect condition and on time. However, if an unexpected issue arises, please contact our customer service team, and we will arrange for a replacement to be shipped within 24 hours.

6. What is your return policy?

We offer a 30-day return period during which customers may return their package without providing a reason. This period begins on the day the package is received. Please ensure the return shipment is sent back within this 30-day timeframe. For more information, please refer to our Return Policy page.

7. Are taxes included in your prices?

All listed prices on our website include applicable taxes. You won't encounter any additional charges related to VAT during the checkout process.

We strive to provide transparent pricing to make your shopping experience as straightforward as possible. If you have any questions or need further clarification, feel free to reach out to our customer support team for assistance.

If you have any additional questions, don’t hesitate to contact us—we’re always here to help and committed to providing you with the best possible experience!